Get in Touch
Have a question about your order, our products, or anything else? We're here to help and typically respond within 2-4 hours during business hours.
Send Us a Message
Fill in the form below and we'll get back to you as soon as possible.
Email Us
info@sarmshark.com
Quick Response
2-4 hours during business hours
Business Hours
Mon-Fri 9-5 / Sat 10-2 GMT
Based In
United Kingdom
Common Questions
Quick answers to the questions we hear most often.
How long does shipping take?
UK orders arrive within 1-2 business days. International delivery takes 3-10 business days depending on location. All orders placed before 2PM GMT are dispatched same day.
Do you offer free shipping?
Yes! We offer free standard shipping on all UK orders over £40. International free shipping is available on orders over £100.
What is your returns policy?
We offer a 30-day satisfaction guarantee. Return any unopened product for a full refund. Damaged items are replaced or refunded including shipping costs.
Are your products third-party tested?
Absolutely. Every batch is independently tested by accredited UK laboratories. Certificates of Analysis (COAs) are available for all products on our website.
How can I track my order?
Once dispatched, you'll receive a tracking email with a link to monitor your delivery. You can also use our Track Order page.
Do you offer discreet shipping?
Yes, all orders are shipped in plain, unmarked packaging with no branding or product descriptions visible on the outside. Your privacy is our priority.
